Manage, Secure and Support workstations 24X7

DMS helps system and LAN administrators procure, manage, control and secure their desktops and internal infrastructure.

• Discover all networked assets
• Manage software and hardware inventories
• Secure infrastructure against hacks and threats
• Provide continuous integrated support

Business growth is being increasingly tied with reliable IT infrastructure. According to recent surveys by Gartner, organizations pay anything between $7000 and $13000 per year for managing one workstation. With the heavy business dependence on desktops and internal operations, the need for a reliable, cost-effective and easy to use solution has become more important than ever.

The whole cycle of procuring systems, commissioning them to users and supporting them everyday is a huge challenge to IT. Beyond the immediate need to minimize system downtime, retaining focus on proactive resolution of user problems is also primary for a good management practice. Finally, the constant fire-fighting causes undue stress to IT staff, greatly reducing their productivity.

Some common Desktop Management Concerns are:

• Spread of IT Assets through the organization
• Maintaining up-to-date inventories for audits and management
• Administering and Allocating Assets
• Managing configurations, patches, deployments and upgrades
• Vulnerability Management against hacks and threats

If your work includes the concerns above, what you need is a proactive and efficient desktop management solution. Desktop Management suite offers a reliable and cost-effective solution that helps you in a number of ways:

• Discover all networked assets including workstations, printers, routers, servers and any other asset with an IP address assigned to it.
• Gain in-depth asset knowledge including ownership history, inventory information etc.
• Manage Software licenses with usage tracking, group licensing and policy definitions
• Control across entire procurement and asset management cycle with Purchase Order and Contract management
• Configure and Manage desktops remotely, from a central point
• Execute custom scripts for deeper control
• Support users by managing issues and changes from a central help-desk
• Reduce latency by allowing user self-service ticketing portals
• Detect, assess and remediate vulnerabilities across heterogeneous networked assets
• Automate distribution and management of patches and security hotfixes